Overview
Claims Philosophy Test
PNB MetLife believes that all rightful claims should be settled promptly and efficiently while ensuring a satisfying experience to our customers, and demonstrates this by:
- Assessing claims in a fair and objective manner
- Extending support to the claimant at every stage of the process
- Keeping the customer experience in mind while assessing all legitimate claims
We have settled 91.0%* of the claims received by us, the claim amount being worth 82.40 Crores.
*As per FY 2014-15. Please visit the IRDAI website www.irdai.gov.in for further details. Please call our customer service hotline: 1800-456-25-169!!!